> Changes and returns


CHANGES

Changes are free for orders made in Spain (Mainland) and Portugal (Mainland).

You can change your purchase with another size or If there are more sizes for other color or model. Whenever one product by another change, charge us with costs. If there is anything for what I want to change it, then wouldn't a change but a return which is explained below. 

We will only assume a change, the rest will be paid by the customer.

The price difference between products, if any, will be charged or paid as appropriate. 

We advise you to contact before by email para confirmar la existencia de la talla deseada o el nuevo modelo.

From VengaVen.com we will notify the transportation agency that pick up and deliver the shipment. The term of execution can oscillate between them 48 and them 72 hours since confirmed the operation.


RETURNS

If you are not satisfied with your order has a term of 60 calendar days from the date of receipt for a refund. 

The returns are by features of the client. You can send us your purchase a:

CHIC DREAMS SL 

C / 60 Toledo Local 10 

28005 Madrid

Once received the goods in our warehouse, subject to verification, will be the reinstatement of its amount through the same means of payment chosen at purchase.

Will they be credited: the amount of the item and shipping costs paid for the initial delivery.

It is not refunded the amount of packaging for gift or by cash on delivery shipping cost.

The payment of purchasescash on delivery is will be by transfer Bank to it has that we indicate the customer.

If the return is made by Tara or defect in the article (as described in "General conditions of purchase"), shall before contact customer service: info@vengaven.com

 

CHANGES TO BALEARIC ISLANDS

We will send the likes of change for free, once received the item to change, previously sent by the client. The shipping address is the same as callbacks.

 

Thank you for your understanding.